Sliding Door Threshold Ramp
Frequently Asked Questions

Answer:

Before ordering your ramp kit, you’ll need to take some key measurements of your sliding door threshold. Then you can order your sliding door threshold ramp kit. If you have any questions about measuring your door’s threshold or ordering the proper sizes, our team of ramp experts is here to help at 800-876-7267!

Answer:

Each ramp is custom-made to your specific specifications. Typically, the manufacturing process takes 10 business days so you can expect shipping, on average, within 10 business days.

Answer:

Yes! Just as long as the total weight on the ramp does not exceed the 500-lb total capacity. 

Answer:

Here are step-by-step instructions for installing your sliding door threshold ramp. If you have any questions during the installation process, please give us a call at 800-876-7267. 

Answer:

You’ll likely need a custom-sized outdoor ramp section. Give us a call at 800-876-7267 and one of our ramp experts will be able to assist you. As one of the world’s oldest custom ramp manufacturers, we will be able to create a solution for you.

Answer:

For your safety, we recommend that you screw down your indoor and outdoor ramp sections to ensure that they remain completely still while in use. If you do not want to screw your ramp(s) down or can’t because you live in a rental, you can place a rubber mat or a non-slip rug pad under your ramp pieces.

Answer:

This is likely because the bolts fastening the crossover bridge to the ramp section are over-tightened. The crossover bridge should be able to slide slightly up and down when opened and closed. 

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Yes. We can fabricate your sliding door ramp kit to have custom sizing outside of the options offered on the product page. Just give our friendly ramp experts a call at (800) 876-7267. 

Answer:

We offer a stick add-on that will allow you to move the crossover bridge without having to reach down. Just call us at (800) 876-7267 and let us know!